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Monday, 23 June 2014
Fraudster withdraws N1.9m through ATM
In apparent reflection of the rising incidence of electronic payment fraud, a fraudster withdrew N1.9 million from the bank account of a customer through ATM in one week.
This was disclosed by Tam Tamunokonbia, Head, Consumer Protection Council, Lagos Office. Speaking at the maiden summit of Bank Customers Association of Nigeria (BCAN) in Lagos last week, he said that ATM fraud is one of the commonest complaints received by the Council from bank customers.
He said in addition to this are: Illegal bank charges as against the minimum re-discount rate; Non-disclosure of terms and conditions by Banks and financial service providers; Mobile Payment Systems – online trading and Improper cheque verification.
Citing example of these complaints, he said, “A lady’s N1.9 million withdrawn in one week without alert – case in Enugu High Court. A Company was charged in excess of N1, 984,662.40, another in excess of N592, 681 .61, and another in excess of N552,597.01.”
He said the general responses of banks to complaints against ATM fraud are: “Customer compromised PIN numbers. Camera footage could not be generated.We are investigating and will get back.”
I feel sad for this lady. Chei, God please dont let me fall victim of any kind of scam o.
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They need to protect their customers more
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